Type of Debit Card | Balance Requirement | Cash Withdrawal | POS |
Low | £1000-£5000 | 200 per day | 700 per day |
Standard | £5000-£20000 | 300 per day | 1000 per day |
VIP | £20000-Above | 500 per day | 1500 per day |
FAQs Category: Debit Card
Can I order a Debit Card for my HBL UK Saving/Fixed Deposit Account/Business Account?
No, a Debit Card can only be issued to a HBL Individual Current Account.
What if I enter my PIN incorrectly three times at a POS machine?
After three unsuccessful PIN entry attempts in the POS machine your card pin will be temporarily blocked. To reset the PIN for your HBL UK Debit Card, please visit any ATM insert the card and use Pin Service to unblock your pin and enter the correct pin.
What if I have forgotten my PIN?
Please call the HBL UK Contact Centre at 0044 (0) 344 809 4258 or visit a HBL UK Branch.
What should I do in the event of my card being lost or stolen?
You should immediately call the HBL UK Contact Centre on 0044 (0) 344 809 4258 and select Debit Card option or go to your nearest HBL branch where branch staff will assist you. Upon your request, your card will be blocked, and you will be issued a replacement card.
While traveling overseas do I need to activate my HBL Debit Card for International usage?
No, you don’t need to as the HBL UK Debit Card is internationally accepted at retail outlets and ATMs abroad that carry the MasterCard, Visa logos.
What should I do if my ATM PIN is not working?
Please call the HBL UK Contact Centre at 0044 (0) 344 809 4258 or visit a HBL UK Branch.
Is there any balance requirement for ordering a HBL Debit Card?
Yes, there is a minimum Balance Requirement of £2,500 for ordering a HBL UK Debit Card.
Can I change my Debit Card Pin?
Yes, you can but only on ATM Machines.
Can I use a HBL UK ATM card abroad?
HBL UK Debit Card is internationally accepted at retail outlets where MasterCard, Visa cards are accepted. It is also acceptable at all ATMs abroad that carry the MasterCard and Visa logos. You can view your account details and withdraw cash with the same ATM PIN that is used in your home country.