Complaints and feedback

Complaints – HBL Bank

HBL Bank UK is committed to handling all complaints in a fair, transparent, and timely manner.

Please note that any queries or complaints relating to accounts or services held with HBL Pakistan must be directed to their official customer support channels.

The HBL Pakistan Complaint Registration Form is available through their website.

HBL Bank UK is able to assist with UK‑based enquiries and complaints only. If you wish to raise a complaint with us, please complete the form below. A member of our team will review your submission and respond as promptly as possible.

For further information regarding our complaints‑handling procedures, including your right to refer a complaint to the Financial Ombudsman Service, please click Here.

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Complaints and feedback

Complaints – HBL Bank

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